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Refund Policy for Sekhlo.pk
At Sekhlo.pk, we strive to provide quality services and products to our users. This Refund Policy outlines the terms and conditions for requesting and processing refunds. By using our website and services, you agree to comply with the refund policy outlined below:
- Online Courses and Digital Products:
– Refund requests for online courses and digital products will be considered within 07 days from the date of purchase. To be eligible for a refund, the product must be unused, and you must provide a valid reason for the refund request. Refund requests made after the specified period will not be considered.
- Cancellation of Services:
– If you have subscribed to any premium or subscription-based services, you may cancel your subscription at any time. Refunds for the remaining unused portion of the subscription will be considered on a pro-rata basis.
- Process for Refund Requests:
– To request a refund, please contact our customer support team at [your email address]. Provide your name, order details, and a brief explanation of why you are requesting a refund. Our team will review your request and respond in a timely manner.
- Refund Eligibility:
– Refunds will be considered based on the merit of each individual case. We reserve the right to deny a refund if the product or service has been substantially utilized or if the refund request is not made within the specified time frame.
- Payment Reversals:
– In some cases, refunds may be processed through the original payment method. Please allow 07 business days for the refund to be reflected in your account.
- Refunds for Special Cases:
– Refunds may be granted in exceptional cases, such as technical errors, unauthorized purchases, or other circumstances deemed appropriate by Sekhlo.pk. Each case will be reviewed individually.
- Changes to the Refund Policy:
– Sekhlo.pk reserves the right to update or modify this Refund Policy at any time. Users will be notified of any significant changes.
- Contact Us:
– For any questions or concerns regarding our Refund Policy, please contact us at [sekhlopk@gmail.com].
By using Sekhlo.pk, you acknowledge that you have read and agree to this Refund Policy. It is your responsibility to review this policy periodically for changes.